Diagnosing processes of K4D

by Bernike Pasveer and Josine Stremmelaar

The KP submitted a case story entitled Diagnosing processes of K4D for The Knowledge Management Impact Challenge (KMIC) which aims to bring people together to help focus efforts and resources and explore different solutions to the challenge of measuring the results and impact of investing in KM and learning. The Diagnosing processes of K4D story highlights key insights in measuring relationships between different stakeholders and embraces the diversity of different types of knowledge – academic, practitioner, educational and cultural –assuming that this diversity encourages diverse stakeholders to use and share their knowledge.

This case story describes the logic that supported the Mid-term review of the HIVOS Knowledge Program and the decision to focus on a ‘diagnostic’ rather than evaluation approach. Interviews with stakeholders about their views of the program, understanding of its objectives and achievements and ideas for improvements and changes highlighted conflicting demands and expectations that were used to identify the challenges of bringing together different knowledge and practices. Read the full case here: http://kdid.org/kmic/diagnosing-processes-k4d

The KM Impact Challenge is an initiative of USAID's Knowledge Driven Microenterprise Development (KDMD) Project. The KM Impact Challenge collected a total of 47 case stories, providing a rich diversity of experience across sectors and continents describing a wide range of different KM initiatives and an assortment of assessment approaches. All of these stories have been analyzed to enhance our shared understanding of the challenge of measuring the impact of KM by identifying our common challenges, key lessons and outstanding questions. These findings have been compiled into attached synthesis report.